john mark lowry
§ resume

One source of truth, two formats: this page, and the raw markdown at /resume.md — curl-able, copy-pasteable, AI-readable by design. Print this page for the PDF.

john mark lowry

director, product & innovation · applied AI + systems architecture · dallas, tx johnmark.lowry@gmail.com · linkedin.com/in/johnmarklowry · github.com/johnmarklowry · johnmarklowry.com

Applied AI builder who works in the space between product and engineering — translating fuzzy business problems into working AI prototypes stakeholders can touch, then driving them to production. 17 production AI tools running; product roadmap owner for a platform serving ~7–8M monthly users; 14+ years of hand-written code underneath the agentic work.

experience

director, product & innovation — Team One (Publicis Groupe)

apr 2022 – present · dallas, tx

  • Own two intertwined mandates: operationalizing AI — moving promising pilots and proven use cases into scalable, production-ready systems — and advancing the agency's product practice through stronger product ownership, consistency, and clear ways of working across teams
  • Direct product strategy across a 98-person digital organization (8 teams); own the product roadmap for the Lexus.com ecosystem (~7–8M monthly users)
  • Moved AI from experiment to infrastructure: 17 production tools (plus 15 in active POC) on an internal AWS container platform (ECS/EKS Fargate, managed Postgres/Redis/S3) — serving 100–250 daily active users across the agency and saving an estimated several hundred hours per month
  • Built the agentic triage layer (OpenAI + Jira + Slack APIs, engineered through Claude Code) that auto-triages hundreds of tickets/month: ~90% reduction in manual routing, severity recommendations in ~5 minutes (vs. up to a full day), accepted ~99% of the time — the pattern for turning a pilot into a production-ready system
  • Led the Build & Price platform (~700K monthly users) to JD Power best in class vehicle configurator recognition across all OEMs
  • Established the agency-side product owner discipline — founded and scaled it from 1 role to a team of 6, owning hiring, scope, budget, and staffing, and set the prioritization, roadmap, and ways-of-working standards the teams run on
  • Drove AI enablement across the org: trained the entire 400-person agency; 150–200 in active adoption; authored the playbooks, prompting guides, and workflow blueprints
  • Cross-domain architect for the GR GT (Gazoo Racing) digital ecosystem and in-dealer real-time 3D experiential platform — the brand's US launch — coordinating 12+ teams and vendors on a multi-year roadmap

senior experience consultant — Slack Technologies

dec 2021 – apr 2022 · portland, or

  • Fortune 500 Slack deployments in 10K+ user environments; collaboration architecture and change management
  • A deliberate strategic experiment that clarified a preference for ownership over advisory work — building durable systems rather than short-cycle consulting

senior client partner, product owner — Team One

apr 2020 – dec 2021

  • Technology strategy for a $100M+ digital portfolio; cross-functional roadmaps integrating emerging AI capabilities
  • Selected for the organization's most complex, highest-profile initiatives

client partner, product owner — Team One

apr 2018 – apr 2020

  • Managed cross-functional teams delivering $50M+ annual value; built ownership models, advanced workflows, and mentorship frameworks
  • Operated directly in AEM and dev consoles to collapse translation loops between client and technical teams

associate director, digital products — Agency Creative

may 2016 – apr 2018 · dallas, tx

  • Rebuilt the digital operating model by consolidating outsourced development in-house; reduced project costs 30–40% while increasing profitability
  • Repositioned digital from production service to internal strategic capability

senior art director, front end web developer — United Networks of America

jun 2014 – may 2016 · baton rouge, la

  • Marketing systems for prescription benefits programs: PHP, WordPress, marketing automation; scalable versioning systems and multi-program web platforms

art director, print production manager — BizCard Express

feb 2013 – jun 2014

  • Primary layout designer and production specialist; advanced CMYK production across signage, vehicle wraps, vinyl, and print — where the respect for production constraints was forged

AI innovator & digital strategist, developer, designer — freelance

jan 2011 – present

  • 14+ years of applied AI work: TensorFlow/PyTorch model development through enterprise integrations
  • Predictive models for stock market data and ad-buying market analysis
  • Custom web development and design across markets

selected work

  • Lexus & Toyota build & price rebuild — led end to end as first agency-side product owner: backend services, data pipeline restructuring, Unreal Engine asset workflows (hundreds → hundreds of thousands of assets per vehicle), cross-brand synchronization. JD Power best in class vehicle configurator, all OEMs. ~700K monthly users, inside a Lexus.com ecosystem of ~7–8M monthly.
  • T1 triage bot — agentic triage with Jira as source of truth (OpenAI at runtime; deterministic rotation engine; built through Claude Code): ~90% reduction in manual routing, ~5-minute severity recommendations accepted ~99% of the time, dozens of SLA breaches prevented monthly.
  • Jira velocity intelligence dashboard — reframed a 420K-token CSV-into-LLM workflow as a persistent system: Jira API → PostgreSQL, configurable velocity reporting, AI anomaly detection. Spec delivered same-day; built through agentic workflow; since graduated into a sprint-intelligence product with AI sprint reports.
  • Internal AI tool fleet — 17 production tools (+15 POC) on the agency's internal AWS container platform: governed editorial QA with meaning-drift gating, AI-visibility auditing across ChatGPT/Perplexity/Gemini/Copilot, campaign intelligence (ML pipeline + LLM assessments), natural-language data-lake search, CRAG-backed RFI assistance, AI work intake, tag-health monitoring, sprint intelligence, release-notes automation.
  • GR GT digital ecosystem — multi-year phased architecture as cross-domain architect across 12+ teams and vendors; real-time 3D in-dealer experiential platform. (Roadmap specifics under NDA.)
  • AI governance — council frameworks, role structuring, and training across the 400-person agency and client organizations.

stack

applied AI: OpenAI API, Claude API (Anthropic), agentic frameworks and custom agentic workflows, RAG, MCP servers, prompt engineering, AI workflow orchestration builds with: Node, Express, TypeScript, React, PostgreSQL, Prisma, Redis, Python, Jira API, Slack API, AWS (ECS/EKS Fargate), Railway, Docker directs: enterprise platform architecture, Unreal Engine rendering pipelines, real-time 3D, AEM ecosystems, design-token systems method: product spec + CLAUDE.md → agentic build (Claude Code) → validation → production ownership

education & recognition

  • Baylor University — music theory & composition / jazz guitar (2007–2011)
  • Louisiana State University — business administration / marketing (2012–2013)
  • Google UX design professional · advanced analytics · growth-driven design
  • JD Power best in class vehicle configurator (Lexus build & price, across all OEMs)
  • national mentorship program leader · AI transformation team lead